Boutique Business Solutions

For years, we have been working with businesses to support their back office operations and help them grow. Our clients range from bootstrapped startups to fast growing million dollar companies. We offer scalable, cost effective, 24/7/365 support solutions that empower your brand and help transform every customer experience into a competitive advantage.

 

Customers interact with your brand on their terms, time and channel of their choice. We leverage this engagement into a personalised experience that increases customer acquisition and retention.

Solutions

  • Live operator inbound & outbound phone support

  • Web initiated interactions

  • Live chat support

  • Email response & ticket handling

  • Text support

  • Social media support

  • Polls/ surveys and feedback programs

  • Help desk & technical support

  • Major CRM & helpdesk cloud toolsets cross platform support

Advantage

  • Deliver impactful real time interactions with customers .

  • Agents who are trained in your brand voice, expression, culture & customer service best practices to create helpful engaging experiences for your customers.

  • Deliver the right information quickly, timely & efficiently.

  • We evolve with your customer support requirements, help you shape the strategy to create personalised & meaningful customer interactions.